Comments on: Social Relationship Management = SRM

By: Couples therapy: Tips for the social media user « Merge PR

Couples therapy: Tips for the social media user « Merge PR — Fri, 09 Apr 2010 00:32:28 +0000

[...] management, as it pertains to social media interactions, is explained in Mike Troiano’s post on social relationship management (SRM) and in Jacob Morgan’s post on customer relationship [...]

By: Couples therapy online: Relationship management for the social media user | Strategic Social Media

Thu, 08 Apr 2010 17:33:02 +0000

[...] online. Relationship management, as it pertains to social media interactions, is explained in Mike Troiano’s post on social relationship management (SRM) and in Jacob Morgan’s post on customer relationship management (CRM). SRM is also described [...]

By: alex

alex — Mon, 14 Dec 2009 08:20:01 +0000

i work for a company that actually build similar software. A quick video is at http://bit.ly/8cIe9C. The product is described at http://bit.ly/5m4v3y.

By: alex888

alex888 — Mon, 14 Dec 2009 08:19:37 +0000

i work for a company that actually build similar software. A quick video is at http://bit.ly/8cIe9C. The product is described at http://bit.ly/5m4v3y.

By: alex

alex — Mon, 14 Dec 2009 03:20:01 +0000

i work for a company that actually build similar software. A quick video is at http://bit.ly/8cIe9C. The product is described at http://bit.ly/5m4v3y.

By: alex888

alex888 — Mon, 14 Dec 2009 03:19:37 +0000

i work for a company that actually build similar software. A quick video is at http://bit.ly/8cIe9C. The product is described at http://bit.ly/5m4v3y.

By: Dan Martell

Dan Martell — Thu, 12 Nov 2009 22:47:26 +0000

CRM = Customers, SRM = Social Connections.

If done right, social media will be the future of what people have been calling "Lead Nurturing". It's a connection w/ someone (for a business - it's a lead or prospect) that someday may prove fruitful.

At www.flowtown.com we believe it should be about discovery. Providing insights into the connections - and deciding if you want to move the contact into a CRM.

my2cents.

By: Dan Martell

Dan Martell — Thu, 12 Nov 2009 22:37:44 +0000

By: BizWorks360: 360 Strategies and Solutions to Build Your Business | BizWorks360

Fri, 30 Oct 2009 13:11:35 +0000

[...] the social web to recommend and influence consumer purchases, Brian points out the growing need for Social Relationship Management ["SRM"]. Brian has some distinct points of view on what this means and what it can mean for your [...]

By: Don’t Be “That Guy” « Subjectively Speaking

Don’t Be “That Guy” « Subjectively Speaking — Mon, 13 Jul 2009 20:48:31 +0000

[...] be used as another method of blasting. Mike Troiano over at Scalable Intimacy coins a new term: Social Relationship Management (SRM). It’s about connecting with customers, not finding more ears or eyes to hit with your [...]