Remember United’s last ad? No? You’ll remember this…

The next video should be a solicitation of funds to defray the cost of Dave Carroll's legal fees when United sues the strings off his next guitar.

Nice. Although United hasn't damaged any of my bags, I have had the same abysmal customer service from them on my last several trips. The service is so terrible that my wife and I have actually gone out of our way to avoid taking United flights when we can. This is especially sad for us given that we *met* on a United flight in December, 2001.

Absolutely love this...clever and catchy. I sure hope you get satisfaction from United :)